How to Improve Your App Store Ranking

With the massive popularity of mobile devices we have seen huge growth in the app stores. While this is great for device owners as they have many options to choose from (as of June 2016, Android users can choose from 2.2 million apps and Apple iOS users have 2 million apps to pick from), it can make getting an app noticed harder for individual business and mobile app developers.

App store visitors make a priority out of looking at an app’s ratings and reviews

App store visitors make a priority out of looking at an app’s ratings and reviews | Liu Tao (Flikr)

To begin with, it is important that you understand that app store visitors are making a priority out of looking at an app’s ratings and reviews.  The app stores are paying attention to this information as well. Just like the app store’s visitors, the app stores themselves are looking at social proof to see how well an app is liked. These ratings and reviews provide the difference between apps that might otherwise seem nearly identical.

Because of this, apps that have more ratings and higher ratings will be ranked higher in search results than their counterparts. You are probably thinking “OK but how can I get more reviews and higher ratings?”

There is a way to do this while at the same time working to reducing the number of bad reviews. First of all, you want to make it easy for users to reach you. You can cut down on bad reviews but giving users multiple different ways to contact you for customer support. These can including support contact info on your app store listing, having easy to find and use support on your website and putting support contact information within your application itself.  The thought process here is that you want to nip potential issues in the bud. Give your users an easy way to address issues before they end up being negative reviews on the app store.

On top of that you will want to take action to help increase the number of reviews. You can start by simply asking users to give feedback at the end of your app store description. From there you can take a less passive approach and utilize carefully timed in-app messages to prompt users to provide feedback. Make sure your messages aren’t a nuisance to users though. You don’t want to turn away users with your efforts to generate ratings.

Remember that while getting ratings can help your app store rankings, you also should be trying to get honest feedback that can help you improve your app.


How to Write a Great Description for Your Mobile App

Mobile phones have a wide variety of great apps to choose from that are designed, programmed and then then uploaded to an app market like the Google Play Store by businesses, individuals and mobile app development companies. With the number of apps available, you need to write a good description that will make your mobile app stand out and be chosen ahead of others in the sea of mobile applications. Let’s look at how to write a great description for your mobile app.

With the number of apps available, you need to write a good description that will make your mobile app stand out

With the number of apps available, you need to write a good description that will make your mobile app stand out | Photo: Răzvan Băltărețu (Flikr)

Features and Benefits

You can start by listing the features of your mobile app one by one and as well as give their benefits and also explain briefly how each feature works. You should use simple language to make sure that the reader can understand.

Write for Your User

It is often a good idea to create a user persona that acts as a guide to who you are writing the description of the app for, it helps you to define the needs and wants of the consumer. You should clearly outline what the application is for and how it can be used to help the user. You should describe what the pros of your app are and how it is superior to other apps of the same nature. Show how your app has outdone them and the advantages it has over them by starting with the most influential and strongest points. As you continue writing, you can include questions that instigate curiosity in the reader. Since most readers don’t read everything, lists can be very effective at communicating features.

Writing the Content

You should have a good grammar and diction in your writing and ensure that it is meaningful and it carries weight. Make sure you choose words that will drive your points articulately and with impact. By doing this, the reader will be interested to read more. You should be brief in your sentences but ensure that you communicate effectively. This can be achieved by choosing words that are meaningful and those that drive your point clearly.

Be Truthful and Give Proof

It is important to write true information about the app and support it with testimonials and statistics. For example, highlight the awards that your app may have won and other places where your app was featured. You can also include reviews that recommended your app and statistics such as the number of downloads of your app.

Call the Reader to Action

After writing the description in impactful language, it is now time to call the reader to action. You should imagine that the reader has ignored the download button so far and you should tell the reader to download your app now.

Final Thoughts

With you description, you should be brief and get straight to the point or you will lose readers. Remember to organize your description very simply including bullet lists. Ensure that the language is easy to understand: you want to avoid technical jargon and make sure you use the correct keywords.



Why Your Business Needs to Make Mobile Marketing a Priority

The age of mobile is here and it is here to stay. Everywhere you look today people are walking around with smartphones in their hands and using them to do everything from texting their friends to checking their emails and playing their favorite games. These devices are no longer just ordinary mobile phones; as a matter of fact they are as powerful as desktop computers with more speed and RAM than most laptops. So whether your business is brick-and-mortar, virtual, or both, you can utilize this marketing tool in some way.

Working with a mobile app development companies is easier and more affordable than you might think.

Working with a mobile app development companies is easier and more affordable than you might think. | Photo: TechStage (Flikr)

Participating in mobile marketing is simple to do as well. Working with a mobile app development company is easier and more affordable than you might think. Participating in mobile advertising programs has been streamlined, it is a snap to sign up for and utilize these programs.

In this post, we look at why mobile marketing is important for your business.

Reach a broader audience

Needless to say; many people are not buying or using desktop and laptop computers anymore. Why is this happening? Well, the truth is that with people doing so much on their smartphones and tablets today, they have no need for their bulky desktop computers anymore. For many people, especially those in developing countries, a mobile device is their only handheld computer and their only internet-connected device.

As more consumers use smartphones for many different purposes, you will have the power to reach a broader audience at the exact time and place they are looking for what you offer. Mobile apps give you a direct connection to these consumers on the device that is in the palm of their hand.

Social media advertising

Social media marketing is quickly evolving. In the earlier days, it was reserved only for cutting-edge brands willing to spend extra money for a marketing advantage over the competition. Today, however, as more social media platforms become available, and the number of loyal users exploding, social media advertising is a must have marketing strategy for every business in the world. And because it is less expensive than traditional advertising strategies, you should be part of it. Facebook, for example, commands a bigger audience than any other platform and has powerful tools to assist you in your campaign.

Mobile opens up virtual reality and other endless possibilities

Many exciting technologies like virtual reality advertising have come to mobile devices. And thanks to the advances in mobile technology and availability of inexpensive devices, it is going to change everything. It offers the opportunity to make deep, more meaningful connections with your audience. So, virtual reality is definitely something that mobile marketers should be excited about right now.

Mobile is more personal

Consumers often use their smartphone or tablet as their primary internet source, despite having a desktop computer nearby. This provides evidence for what we already know — mobile devices are naturally more personal than computers or any other device. Your mobile phone is always in your possession and you alone access it. For this reason, mobile marketing allows you to get closer to your customers and prospects than any other form of marketing. Since a mobile device is always near its owner, it will help your business gain credibility and prevent you from losing loyal customers.

Marketing techniques change with the wind and, as a digital marketer, it is usually a full time job keeping with the new trends. There is not a business out there today that could not benefit from a properly managed mobile marketing strategy to reach and engage customers.

Pic: TechStage (Flikr)

How Mobile Coupons Can Drive Sales

The mobile device has rapidly become the most widely used technology in the world. It has become so key to people’s lives that for the first time in 2015, time spent on mobile phones surpassed time spent on desktop and laptop computers. This evolution of mobile phones and mobile apps has made the lives of consumers and marketers a lot easier and much more convenient. And as retailers, mobile app development companies and marketers are putting effort into finding ways to improve mobile programs; one of the easiest and best ways for them to get the most out of mobile offerings in 2016 is to use mobile coupons.

Mobile is turning out to be a crucial tool in the consumer’s shopping process.

Mobile is turning out to be a crucial tool in the consumer’s shopping process. | Photo: Kārlis Dambrāns (Flikr)

Mobile is turning out to be a crucial tool in the consumer’s shopping process. When a consumer wants a product or service, he or she embarks on a path to purchase. They use mobile devices all along the purchase path – from product discovery to coupon redemption to post purchase engagement.

As we all know, millennials, as a generation, are typically more impatient than previous generations. They want what they want when they want it. In other words, they expect to get nearly anything and everything brought right to their doorstep as fast as logistically possible. And when it comes to coupons their priorities aren’t different. Retailers should never underestimate the need to offer coupons on consumers’ smartphones.

How has mobile changed couponing?

More than 56% of consumers say they research their purchases online before buying in a store, according to a new research by eMarketer. Millennials like to research products, discover deals, find stores and read reviews online. They also use their mobile devices to check and compare prices in real time. And most retailers are now able to insert an offer or price to a shopper whilst they are considering a purchase, which has also proved to be a game changer for their businesses.

How mobile coupons can drive retail sales

Many retailers still rely on their physical stores to drive sales and customer loyalty. With that said, whether online or in-store, consumers expect in-store prices to be the same as online prices and today, consumers expect good deals when they shop. Consumers, particularly millennials, want offers and good deals as long as they do not have the usual hassle of paper coupons. They want their coupons to be easy to redeem. Making mobile coupons easy to redeem is not only beneficial to consumers, but to retailers.

Therefore, if you are running a retail business, it is always a good idea to build a fully functional couponing strategy into your mobile app. The ability to access coupons directly on smartphone can make the process a lot more efficient and improve sales.


How to Conduct a Usability Test

Usability is key for the success of a mobile app. One of the best ways to determine if you app is usable to your customers is through usability testing. This will help you think about the app from the user’s perspective. Here are the steps to ensure a successful usability test.

1. User goals

Think about the activities users carry out on your mobile app that you would like to test. Which checkout method is more intuitive and user friendly? Which design features does your app need to boost sales and conversations? Setting viable usability objectives will help you to assess the performance of your application throughout development. And when establishing usability test objectives, be sure to discuss them with your team. Making it a team effort will help assure they are measurable, clarify the goals and all the goal questions are answered accurately.

2. Choose the right test

There are many usability test techniques. Choosing the right technique is important to a successful test project. Here are three of the most common types:


Choosing the right technique is important to a successful test project. | Photo: City University Interaction Lab (Flikr)

Scripted: A scripted test is one of the most common type of usability testing, and is recommended for analyzing the user’s interaction with the product based on set instructions. Scripted tests tend to target more specific goals and individual features.

De-contextualized: It analyzes in a more generalized way and discussing theoretical topics. It is ideal for targeting broad opinions and idea generation.

Natural: This test is recommended for examining the user’s behavior and identifying their feelings with accuracy – by analyzing him/her in their own environment.

After you identify the type of usability test to run, share this with your team and plan accordingly.

3. Create user tasks

Usability user tasks are meant to give you valuable insight. Regardless of whether you do everything right or wrong, usability testing will always work provided you get your user tasks right. Since users tasks are either open or closed, your test should include both.

Closed: This question is asked to confirm or verify, usually eliciting only simple answers.

Open: This is a question, which cannot be answered with a simple “yes” or “no”. For example, what factors you take into account when buying a car? These questions normally lead to accurate answers.

4. Write a research plan document

It is important to provide your team a small research plan document about a page and encourage them to actually read it. While keeping everything short and precise, be sure to cover the following key sections: background, goals, questions, tactics, participants, timeline, and test script. Consider advice and suggestions from your team members as well.

5. Carry out the test

Once you have gathered all the feedback from your team, you can now carry out the test. This entails writing the actual test documentation, scheduling times and recruiting the right participants.

6. Write a report

To ensure everyone is on the same page, draft up a quick usability report so as to share the results with your team. As you write the report, keep the following in mind: avoid vagueness, prioritize issues and include recommendations.


Mobile app testing is expensive and time consuming, yet critical to ensure users have a positive experience when they use your app. It is important you ensure that the experience is a great one for every user whenever they use your application. Hopefully, you now understand about the procedure associated with mobile app usability test.